Acceptable Usage Policy
Terms of usage – 99RDP.com
This policy represents the Terms of Service in its entirety and will be applicable to all your transactions as a ‘Customer’ with ‘99RDP.com’ as a whole. This policy supersedes any oral promises made by 99RDP.com or its staff. If you as a customer have reached an agreement with any of 99RDP’s official representatives, please make sure they are provided in writing; else they will not be considered valid. Please read these terms of service in entirety and carefully before you sign up for any of our service(s). By signing up for any of our service(s) you expressly imply that you are bound by the terms listed herein. General Definitions: ‘We’, ‘Us’, ‘Provider’, ‘Company’ or ‘99RDP.com’ represent 99RDP. ‘You’, ‘Your’, ‘Client’, ‘Customer’ and ‘Member’ represent a person or entity who buys services from us. Banned Activities: The following activities are banned for use on all our servers and may not be run by any customer(s) unless there is written permission from us to do so. These activities are banned since they are either illegal/harmful/ malicious / increase server loads. Any kind of IRC Bots Mining tools Proxy Servers / Websites DDoS / DoS / Brute Force tools Any kind of E-mail spamming tools like AMS or TurboMaiiler Hosting of Game Servers Hacking / Cracking / Carding Mail Bombers Any type of sniffers IP Spoofers Port Scanners Telnet or SSH Access Scripts All versions of UBB (Ultimate Bulletin Boards) Fake Login Pages Streaming Services Resource hogging
- a) with respect to your business, (i) infringement or misappropriation of any intellectual property rights; (ii) defamation, libel, slander, obscenity, pornography, or violation of the rights of privacy or publicity; or (iii) spamming, or any other offensive, harassing or illegal conduct or violation of the acceptable uses described herein or anti-spam policy.
- b) Any damage or destruction to 99RDP.com equipment or to any other account holder, which damage is caused by or otherwise results from acts or omissions by you, your representative(s) or your designees.
- c) Any personal injury or property damage arising out of your activities related to the services, unless such injury or property damage is caused solely by 99RDP.com gross negligence or willful misconduct.
- d) Any other damage arising from your equipment or your business.
The terms of Privacy Registration Policy are incorporated into this agreement as though they were fully set forth at length herein. You agree to maintain your registration information in full compliance with this agreement and the terms of the Privacy Registration Policy. Failure to so comply is cause for immediate suspension of all 99RDP.com services. During the course of providing services to a customer, 99RDP.com may assign a customer an Internet Protocol address. The customer agrees that he/she has no right to a particular IP address under this agreement, and accordingly, 99RDP.com shall retain ownership of any IP address or addresses used by the customer under this agreement, and that 99RDP.com reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion. Payments: Fees: 99RDP.com charges the following fees where ever applicable. All such fees are subject to change with 30 days notice. Not all fees are applicable to all accounts.
- Service Fee – This is the fee for your monthly services.
- Gateway Transaction Fees – We charge 6% fees on every invoice for payment processing as we accept a wide variety of payment methods.
Change of Plans: 99RDP.com reserves the right to alter, change, amend, or delete fees at its sole discretion. 99RDP.com further reserves the right to institute new services and charge fees in association with the provision of such new services as it deems appropriate. 99RDP.com reserves the right to offer promotional rates which may or may not be more favorable than the terms under which you entered this agreement. Any special rates shall not affect the existing rights and responsibilities of each party. 99RDP.com also reserves the right to change the rate charged for any such fee under this agreement with 30 days notice. Payment of Fees – 99RDP.com accepts payment by PayPal, BitCoin, WebMoney, Payza, Perfect Money, Indian Net Banking and Paytm.
- Payment Obligations: Full payment is required in advance before the service is established. We send out invoices that are due every pay period. You are given fourteen (14) days to fully pay the invoice. You warrant and represent that the information you supply in the order form (or other information that 99RDP.com may require) is accurate and truthful. All payment-due notices will be sent by email. No bills or invoices will be sent by postal mail or fax. If payment is not received by due date, your account will be suspended. To have your account re-established, you will need to pay the monthly fees.
- Renewals: Your account will be automatically renewed under the same time and fee structure unless you give written notice to fourteen (14) days before the renewal date that you do not wish to renew or make changes to such term of this agreement.
Cancellations: All cancellation requests must be sent 5 (five) days before the due date of the invoice. If you do not raise a cancellation request and are not paying the invoice as well, the due date is the server expiration date. The server will be wiped of all data due to customer privacy. Data on the server will be retained only if a cancellation request is received well in time. Payment Disputes and Chargebacks: Customer agrees to contact our billing department and attempt to resolve any billing issues before filing a dispute/payment chargeback. The decision of the bank/payment processor will be final and binding once a payment dispute/chargeback is filed. 99RDP.com will in no case overrule this decision. 99RDP.com may at its sole discretion place the customer account on temporary suspension until the charge-back / payment dispute is resolved. Limitation of Liability: 99RDP.com cannot be held liable for any indirect, incidental, punitive, disruptive or other consequential damages including but not limited to loss in profits, damages related to corruption or deletion of files / website contents, e-mail data and database contents arising out of or in relation to this agreement or your use or inability to use 99RDP.com services due to any reason regardless of whether the customer is in contract or not even if we are informed/advised of any such possible damages in advance. In no event shall our maximum liability exceed the total amount paid by its customer for the services received during the prior 12 (twelve) months. Wherever the applicable local law does not allow the limitation of liability for consequential or incidental damages, we are liable to the extent permitted by law. Service Suspension and Termination: 99RDP.com may at its sole discretion place a customer account under temporary suspension if the customer is found to violate any of the terms of service written herein depending on the nature of the violation. If found that the customer is committing an offense by violating some of the terms, we may at our sole discretion terminate the account permanently without any pro-data refund and the account/server may also be wiped of all contents. We urge our customers to abide by these terms and have a happy stay with 99RDP.com Assignment of Rights: Your rights under this agreement may be assigned to another party only upon prior notice and express approval by 99RDP.com Any other attempted transfer or assignment of rights hereunder shall be null and void. 99RDP.com may assign its rights hereunder to any person or entity who shall become a principal owner, or shareholder of 99RDP.com partnership firm. Amendments to Terms of Service: 99RDP.com may, at its sole discretion, without any prior notice amend/modify this agreement from time to time as it may deem fit. Modified ToS will be placed on 99RDP.com website and those terms will come into force immediately for all existing and future customer(s). All previous terms would be superseded in such cases. If the customer does not agree to any new terms – it is their responsibility to terminate the subscription. If the customer does not terminate their subscription within 15 (fifteen) days of the modification, then the continued use of the service(s) will mean that the customer has no objections to the amended terms of service. All dedicated server clients of 99RDP.com are subject to the following terms of service: 99RDP.com provides web hosting to clients worldwide, and we have a responsibility to protect each client and to provide the best services available. 1. INDEMNIFICATION POLICY You agree to use all 99RDP.com services and facilities at your own risk. 99RDP.com specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall 99RDP.com be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold 99RDP.com harmless from any and all demands, liabilities, losses, costs, and claims, including reasonable attorney’s fees, asserted against 99RDP, its agents, its customers, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless 99RDP.com against liabilities arising out of Any injury to person or property caused by any products sold or otherwise distributed in connection with 99RDP’s server. 99RDP.com reserves the right to intervene with any of the sites hosted on its servers in the interest of its customers. Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party Copyright infringement any defective products sold to customer from 99RDP.com server. 99RDP.com shall be the sole judge of what violates this Policy. 2. BILLING: At this time we bill monthly, quarterly, semi-annually and annually, depending upon the plan. For US Server which has 30TB bandwidth – If you use more than 30TB, overuses price will be 70$/TB, This will be billed at the end of the month. We may suspend 30TB servers after reaching the limit. There are no contract periods but for each successive period, your contract is automatically renewed unless we are notified otherwise. We periodically send Payment Reminder Emails to all clients. Invoice Unpaid Reminder: 14 days before the invoice due date. First Overdue Reminder: 1 day after the invoice due date. Second Overdue Reminder: 2 days after the invoice due date. Third Overdue Reminder : 3 days after the invoice due date. We block the account if not renewed after constant reminders. 2.1 FRAUD VERIFICATION REQUIRED: All PayPal payments need to be sent manually. * Choose Postal Address: No Physical Delivery Required * * WE ACCEPT VERIFIED PAYPAL ACCOUNTS ONLY * Client details provided to us (including email) MUST match with PayPal account Holder. Otherwise, Send us following Docs with your Order/Invoice Details to [email protected] within 24 hours. For PayPal Payments: A Valid ID Proof (Passport or License or National ID) of PayPal Account Holder You can also submit a support ticket and attach your document with the ticket. If you do NOT submit above documents within 24 hours, your order will be canceled & payment will be refunded. We DO NOT STORE these documents and they are deleted immediately after your order verification. 2.2 LATE PAYMENTS AND LATE FEES: All accounts are billed according to the dates they were first activated on. We generate all invoices 14 days before the due date. If you will not pay for service on your due date, your account will be suspended anytime after your due date. If you will not pay for service renewal in 24 hours after your due date, your account will be terminated. All data will get deleted and the server space will be re-used for some another client. We charge LATE FEES if you pay after 24 Hours. If your account/order is terminated or canceled, you will need to make a fresh order. 3. ACCEPTABLE USAGE POLICY: All services provided by 99RDP.com may be used for lawful purposes only. The laws of the Indian Government apply. Transmission, storage, or presentation of any information, data or material in violation of any Indian State or City law is prohibited. This includes, but is not limited to copyrighted material, a material we judge to be threatening or obscene, or material protected by trade secret and other statutes. The subscriber agrees to indemnify and hold harmless 99RDP.com and its employees from any claims resulting from the use of the service which damages the subscriber or any other party. Our acceptable use policy is actively and strictly enforced. Offending content or users are suspended from our network, usually as soon as they are discovered, although we will always inform you when and why any action has been taken. Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company’s liability for its own negligence may not, in any event, exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury. Illegality In any form, including but not limited to the unauthorized distribution or copying of copyrighted software or other data, harassment, fraud, trafficking in obscene material. Undesirable Content Certain types of content are not allowed on our network. Content relating to Hacking, Cracking, Warez, and IRC is not allowed. Software, audio and video downloads may only be hosted if you are the writer and copyright owner of the resources or you have a right to distribute the materials. Accounts suspended due to content or AUP violation are not refunded under any circumstances. The following acts will be considered violations of the AUP: 4.1 Illegal Use includes, but are not limited to: Using the service in any way which violates Indian, State, Local, or International law. Transmitting copyrighted material without authorisation from the copyright holder Violating export control regulations Copyrighted media, without authority to distribute or display File Storage/Image Hosting/File Repository/Streaming/Backup Child pornography or kidnapping material 4.2 Malicious Activity includes, but are not limited to: Wilfully interfering with the regular operation of the Service Attempting to access any unauthorised system or services Hosting any deceptive material for the purposes of phishing Running any password cracking software Virus, Spyware, Malware, or other infectious material Running root exploit kits against other servers Distributing viruses, worms, or trojan horses Forging or misrepresenting message headers in whole or in part Scanning networks Threatening or encouraging bodily harm or destruction of property Violating of the rights of privacy or publicity of an individual 4.3 Promotion of Illicit Activity includes, but are not limited to: Any activities prohibited by Indian, State, Local, or International law Any activities which result in the spread of computer viruses or other damaging programs or data files Any activity or Material protected by trade secret or other statute Fraudulent activity, phishing, pyramid schemes, chain letters, forgery, or impersonation Terrorist propaganda, racist material, or bomb/weapon instructions Hacking, Cracking programs or key generators Gambling Circumvention of copyright or patent protection Exposure of any trade secret 4.4 Unsolicited Bulk Electronic Mailing includes, but are not limited to Transmitting any unsolicited commercial e-mail Transmitting any unsolicited bulk e-mail The Subscriber agrees to send bulk electronic mail only to those who have specifically requested to receive such mail and comply with all Indian, State, Local, and International laws governing the transmission of electronic mail. 4.5 Spaming and Related Activities includes, but are not limited to: Posting commercial, political, or advertising posts to public forums Issuing unsolicited trackbacks for the purpose of promotion Providing DNS resolution in support of Unsolicited Bulk Electronic Mailing Hosting a destination site linked from Unsolicited Bulk Electronic Mailing 4.6 Abuse includes, but are not limited to: Consistent overuse of shared resources to the detriment of other Subscribers Operating an open proxy server or using the Service as part of a proxy network IRC and associated programs Scripts commonly used for abuse, attacks, or flooding Threatening, harassing, or obscene content Any proxies which do not require authentication (including open or unprotected anonymous web surfing/mail proxies etc.) 4.7 Insufficiently-Secure Administration includes, but are not limited to: Use of a null password, dictionary word as password, or any other form of authentication lacking reasonable secrecy from a third party as part of a root or user-level authentication scheme Allowing an unauthorised third party to establish root access to Service provided by the Service Provider Allowing an unauthorized third party to establish user-level access to Service provided by the Service Provider Operating an open mail relay 4.8 Miscellaneous: Operating an Internet Relay Chat (IRC) server Denial of Service Attacks (DOS/DDOS) Unnecessary Port Scans Mail Bombing Excessive CPU Load Abusing Server Resources The client make sure: NOT to Use 25% or more of system resources for longer than 90 seconds. There are numerous activities that could cause such problems; these include CGI scripts, FTP, PHP, https, etc. NOT Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD. NOT Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers. NOT Run any software that interfaces with an IRC (Internet Relay Chat) network. NOT Run any bit torrent application, tracker, or client. You may link to legal torrents off-site but may not host or store them on our shared servers. NOT Participate in any file-sharing/peer-to-peer activities NOT Run any gaming servers such as counter-strike, half-life, battlefield1942, etc NOT Run
As businesses of all kinds are becoming digital, businesses depend on the ability to build innovative disruptive business models, unique ways to engage employees and clients, and distinct ways to work. Yet, the complexity and constraints of legacy systems and concerns over security are hindering companies from shifting entirely onto the digital platform. RDP is one of those simplifying technologies and we at 99RDP are pledged to make RDP services, simplified and affordable for you.