by Abhishek Thakur | Nov 16, 2020 | Blog
This article describes how to disable SSH logins for the root account. For security reasons, you should create a normal user account, and then disable SSH logins for the root account as soon as possible. The following procedures only apply to unmanaged accounts....
by Abhishek Thakur | Nov 12, 2020 | Blog
This article is an introduction to some essential and basic Linux commands. A basic understanding of the Linux command line environment (also commonly known as the “shell” or the “terminal”) is important if you ever need to set up a special...
by Abhishek Thakur | Nov 11, 2020 | Blog
This article describes how to upgrade your hosting package. Upgrades are processed within 24 hours, and usually much faster than that. There is also no penalty to upgrade; you only have to pay the difference between the two packages. Table of Contents Upgrading a...
by Abhishek Thakur | Nov 11, 2020 | Blog
This article is an introduction to the customer portal home screen, which is the place to manage everything about your information, product/services. From the customer portal home screen, you can do the following: View the status & information for a variety of...
by Abhishek Thakur | Nov 10, 2020 | Blog
This article describes how to access 99RDP Customer Portal. Table of Contents Log in to the Customer Portal Log out of the Customer Portal Log In to the Customer Portal To log in to the Customer Portal, follow these steps: Use your web browser to go to...
by Abhishek Thakur | Nov 9, 2020 | Blog
Welcome to 99RDP Knowledge BASE! You may have to generate tickets for problems with your Hosting Platform (such as cant login, password reset, product modifications, billing & much more) via ticket support for instant resolution. This KB provides information about...