KYC Policy
Last Updated: May 18, 2024
Introduction
What is KYC?
Why KYC is Important
KYC Process
Privacy and Security
FAQs
Contact Us
Introduction
At 99RDP, we prioritize the security and trust of our customers. To safeguard our services and comply with regulatory requirements, we have implemented a Know Your Customer (KYC) policy. This policy outlines the procedures and importance of verifying the identity of our customers.
What is KYC?
KYC (Know Your Customer) is a verification process used to confirm the identity of our customers. This process involves collecting and verifying information to ensure the legitimacy of our users, thereby protecting against fraud and illegal activities.
Why KYC is Important
1. Fraud Prevention: KYC helps in identifying and preventing fraudulent activities.
2. Regulatory Compliance: It ensures that we comply with international regulations and standards.
3. Enhanced Security: Protects both our company and our customers by ensuring secure transactions.
4. Trust Building: Establishes trust with our customers by demonstrating our commitment to security.
KYC Process
For customers purchasing dedicated servers by using PayPal or credit card, KYC process starts right after they have made the payment for the order. The following steps are required for KYC verification:
1. Personal Information: Collection of basic personal details such as name, date of birth, email address, and phone number.
2. Address Verification: Submission of residential address details including city, state/province, zip/postal code, and country.
3. Identity Verification: Uploading a government-issued ID (passport, driver’s license, or national ID card) and a selfie holding the ID.
4. Proof of Address: Providing a utility bill or bank statement dated within the last 3 months as proof of address.
Privacy and Security
For customers purchasing dedicated servers by using PayPal or credit card, KYC process starts right after they have made the payment for the order. The following steps are required for KYC verification:
FAQs
Why do I need to complete KYC verification?
KYC verification is essential for ensuring the security and legitimacy of our services. It helps prevent fraud and comply with legal requirements.
Is my information safe?
Yes, we prioritize the security of your personal information. All data is encrypted and stored securely.
How long does the KYC process take?
Verification typically takes 24-48 hours. You will be notified once the process is complete.
What if I don’t complete KYC verification?
Customers who do not complete KYC verification, their order will not be processed and the amount will be refunded.
Contact Us
If you have any questions or concerns about our KYC policy, please do not hesitate to contact our support team. We are here to assist you and ensure a smooth verification process.