Frequently Asked Questions
Users are requested to read the FAQ section thoroughly as most of the queries are solved via FAQ Section itself, and does not require additional support.
What is a RDP Account ?
What is a VPS ?
Which is better RDP Account or VPS ?
How to connect to RDP Acc./ WinVPS Server ?
Windows Vista / 7 : Click Start, point to All Programs, point to Accessories, and then click Remote Desktop Connection.
For XP : Click Start, point to All Programs, point to Accessories, point to Communications, and then click Remote Desktop Connection.
Note : XP users must install this update.
Mac OSX : Download and install this software to connect.
Can I get any other OS in RDP Plans?
Windows RDP comes with administrator access ?
Which kind of software are not allowed ?
Can I install software in RDP Plans or use portable tools ?
What is the setup time of Windows RDP Account ?
How my data are stored ?
Note :There might be some inaccuracy in the storage drive size for example If you ordered 100GB you might get 99GB or 99.7GB of exact Storage Space.
How much bandwidth I will get ?
Do you allow Encoding/Ripping ?
Do you allow BitCoing Mining ?
Is IP Shared among users ?
Can I host Websites on RDP Plans ?
Can I change the IP of the server via VPN or Proxy ?
Windows VPS have administrator access ?
Can I do encoding / Ripping / BitCoin Mining ?
Can I reboot my VPS whenever I want ?
Can I host website in Windows VPS ?
Which Payment methods do you accept ?
Which currency do you accept ?
Do you have refund policy ?
I opened a dispute without contacting the staffs, Now ?
You agreed to follow our ToS and Refund Policy during payment, hence Refunds will only be made based on our Refund Policy.
Not getting right answer?
If you tried but our FAQ Section didn’t answered your question then you can contact us anytime. 99RDP support will get in touch with you.
As businesses of all kinds are becoming digital, businesses depend on the ability to build innovative disruptive business models, unique ways to engage employees and clients, and distinct ways to work. Yet, the complexity and constraints of legacy systems and concerns over security are hindering companies from shifting entirely onto the digital platform. RDP is one of those simplifying technologies and we at 99RDP are pledged to make RDP services, simplified and affordable for you.